Contact Center Platform

Your team's complete call center, in the cloud.

CallUp gives sales and support teams everything they need to call, message, and manage customers — from any device, without complex hardware.

Live Dashboard
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Sarah A. On Call · 3:42
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Marco R. Available
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Julia L. After-Call Work
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24 Calls today
4:12 Avg duration
97% Answer rate
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Trusted by growing sales and support teams

1M+ Calls handled
500+ Teams onboarded
99.9% Uptime SLA
4.9 ★ Average rating
The problem

Stop juggling phones, spreadsheets, and missed calls.

Your agents waste time on manual dialing, lost notes, and zero visibility into what's happening on the floor. CallUp puts everything in one place — calls, SMS, contacts, and real-time supervisor control.

Features

Everything your team needs to connect.

Make & receive calls instantly

Call from your browser, mobile app, or Chrome extension. No desk phones. No setup. Just click and talk.

SMS inbox built in

Send and receive text messages in threaded conversations alongside your call history. Every touchpoint in one place.

Real-time agent monitoring

Supervisors can monitor live calls, whisper coaching directly to agents, or join calls when needed — without interrupting the customer.

Smart contact management

Organize leads with tags, groups, custom statuses, and call history. Your team always knows who they're talking to and what was said last time.

Works anywhere with CallUp Connect

Install our Chrome extension and get click-to-call on any website or CRM — Salesforce, HubSpot, or your own internal tools.

Mobile app for agents on the go

Native iOS and Android app so agents can take calls, check history, and send messages from anywhere — no laptop required.

How it works

Up and running in minutes.

01

Create your workspace

Add your team, assign roles — Admin, Supervisor, Agent — and connect your phone numbers. Takes under five minutes.

02

Start calling

Agents dial from the browser or mobile app. Inbound calls route automatically to available agents.

03

Monitor & improve

Supervisors watch live call status, listen in, and review recordings to coach their team and hit targets.

Built for every role

One platform, every person on your team.

Agents

  • Fast browser dialer
  • SMS inbox
  • Contact history & notes
  • Status management
  • Mobile app access

Supervisors

  • Live call monitoring
  • Barge-in & whisper
  • Call transfers
  • Agent presence dashboard
  • Recording review

Admins

  • Full team management
  • Phone number provisioning
  • Role & permission controls
  • Reports & analytics
  • Workspace configuration

Analysts

  • Call history & recordings
  • Performance metrics
  • Team activity reports
  • Duration & answer-rate data
  • Export & integrations
Pricing

The plan that fits your team.

Contact us and we'll put together a proposal based on your team's size and needs.

Starter

Contact us

For small teams getting started with calls and messaging.

  • Up to 5 agents
  • Inbound & outbound calls
  • SMS inbox
  • Contact management
  • Call history (30 days)
Get a quote

Enterprise

Contact us

For large organizations with compliance and custom integration requirements.

  • Everything in Growth
  • SSO & SAML
  • Custom integrations
  • Dedicated account manager
  • SLA guarantee
  • Priority support
Talk to sales

Ready to transform your team's communication?

No hardware. No IT setup. Start making calls in minutes.